CTS- TAG | BPO - Calling Referrals for Chennai

 

Designation Experience Education Skills/Responsibilities Work Location   TAG POC Job ID/ Interview Type/Date Process Executive (Voice) 0 - 6 Months Graduate / Post Graduate ·    Excellent verbal communication skills Chennai Karthick Ganesan (280096)   Elson Samuel (214456)     Job ID: 00005660321   Walk-in   3rd Jan  - 7th Jan 2012 Senior Process Executive (Voice) 7 - 36 Months Graduate / Post Graduate ·    Prior experience in any international BPO customer service / technical support process ·    Excellent verbal communication Chennai Karthick Ganesan (280096)   Elson Samuel (214456)   Job ID: 00005675591   Walk-in   3rd Jan  - 7th Jan 2012 Subject Matter Expert (Voice Coach) 36 - 48 Months Graduate / Post Graduate ·    Monitor calls and give feedback to teams assigned ·    Coach agents on voice / accent / pronunciation and allied soft skill parameters ·    Conduct coaching sessions to enhance customer handling skill of agents and ensure steady improvements in the related metrics ·    Report creation - to identify focus group and focus areas for coaching Chennai           Karthick Ganesan (280096)   Elson Samuel (214456) Job ID: 00005377571   Walk-in   3rd Jan  - 7th Jan 2012         Venue: Cognizant Technology Solutions New No.:165, Old No.:110, Menon Eternity Building, St. Mary's Road (7th Floor) Alwarpet, Chennai - 18 (Near Rain Tree Hotel)   Time: 11:00 am to 3:00 pm    Candidate Checklist: ·          Two copies of the resume ·          A valid photo identity card for security clearance Eligibility: ·          Minimum of 10+2+3 years education pattern with no standing arrears ·          Willingness to work in night shifts is mandatory Path to refer:   Please upload relevant profiles on https://cworld.cognizant.com/MyCognizant/Pages/MyReferral.aspx against the mentioned Job Numbers       NOTE: ·          Candidates who have been interviewed in the last 6 months are not eligible to apply ·         All resumes will be screened and only shortlisted candidates will be taken through the interview process

 

 

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